PRIVACY POLICY

Last updated: February, 2025

OUR PRIVACY POLICY

Platty is committed to protecting your privacy and ensuring the secure processing of your personal data. We strive to limit data processing and only collect what is necessary. All processing is governed by applicable privacy laws, including the General Data Protection Regulation (GDPR). Consudo AB, as the controller of your data, ensures that your rights are respected.

If you have any questions, please contact us at privacy@platty.tv or reach our Data Protection Officer at DPO@platty.tv.

1. Who Are We?

We are Consudo AB (559236-1298) with a registered office in Stockholm, Sweden ("Platty", "We", "Our" or "Us"). We take privacy seriously and this policy explains what personal data we collect and how we use it.

2. When Does This Privacy Policy Apply?

This policy applies when you use our services, apps, or interact with us via our website and social media channels.

3. Your Rights

Under the GDPR, you have rights regarding your data, including the right to access, correct, delete, restrict, and object to processing, as well as data portability. You may also withdraw your consent at any time.

4. Types of Personal Data We Collect

We collect various types of data, including:

  • User Information: Data about your use of our services.
  • Device Information: Device IDs, operating system, IP address, etc.
  • Purchasing Data: Your purchase history.
  • Social Media Data: Information from your interactions on social media.
  • Customer Information: Data provided via customer support.
  • Unique Identifiers: Account IDs and similar identifiers.

5. Purposes and Legal Basis for Processing

We process your personal data to provide and improve our services, respond to your inquiries, and comply with legal obligations. The legal bases include performance of a contract, our legitimate interests, and in some cases, your consent.

6. How Long Do We Keep Your Data?

We retain your data only as long as necessary to provide our services or as required by law. For analytics and marketing, data may be anonymized and stored for longer periods.

7. Community & Social Media Features

Our website and services may include community or social media features (e.g., forums and chat rooms). Any information you post in these areas may be publicly visible, and we take reasonable measures to secure them.

8. With Whom Do We Share Your Information?

We may share your data with third-party service providers, contractors, affiliates, and authorities when required by law.

9. Third Country Transfers

In some cases, your data may be transferred outside the EEA, safeguarded by appropriate measures such as Standard Contractual Clauses.

10. How Do We Keep Your Information Safe?

We use technical and organizational measures—including encryption, pseudonymization, and strict access controls—to protect your data.

11. How Can You Contact Us?

If you have any privacy-related questions or concerns, please contact us at privacy@platty.tv.